Our client, a well-established IT Support company with over 25 years experience, is seeking a Field Service Engineer (Level 23) to join their growing team. The business delivers Managed IT Services, IT Solutions, and Cyber Security Solutions to a broad client base across commercial organisations and educational institutions.

Customer satisfaction is central to the company's success. They are looking for a technically capable, customer-facing engineer who enjoys problem-solving, working autonomously in the field, and delivering a high standard of service.

Whats on Offer

• Competitive salary, aligned with experience

• Ongoing opportunities to develop technical skills and progress your career

• Supportive, people-focused working environment

• Company vehicle provided

The Role

The successful candidate will operate at Level 2 to early Level 3, providing onsite and remote support across a range of client environments. The role involves installing, supporting, and troubleshooting core infrastructure, with a strong emphasis on Windows Server environments and network security.

What Were Looking For

• Minimum of 2 years experience in the IT support industry, ideally within an MSP environment

• Experience installing, configuring, and supporting Windows Server environments

• Strong troubleshooting experience with firewalls

• Good understanding of virtualisation technologies

• Solid working knowledge of Microsoft Exchange and Microsoft 365

• Experience installing and supporting firewalls, routers, switches, and wireless infrastructure

• Exposure to cyber security solutions

• Familiarity with backup software and backup solutions

• Full, clean driving licence

If you would like to discuss the role in more detail, please get in touch.